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Skills Intelligence & Workforce Planning

Know the skills you have.
Plan the workforce you need.

PeopleIQ SA helps HR leaders identify skills gaps, critical role risks, succession gaps and future workforce needs before they become business problems.

Move beyond static employee records. Understand whether your organisation has the skills, successors and workforce capacity needed for future growth.

app.peopleiqsa.co.za/skills-dashboard

Skills & Workforce Intelligence Dashboard

Skills Coverage

76%

+4% this quarter

Critical Skills Gaps

14

3 new this month

Roles Without Successors

8

Down from 11

Promotion Ready

3

Evaluated this week

Training Priorities

6

SETA-aligned

Workforce Risk Score

Medium

Improving

Skills Coverage by Department

2 critical gaps
Sales88%
HR79%
Operations65%
Finance51%
IT43%

AI Readiness

68%

Future Coverage

74%

Workforce Risk

Medium

The Problem

Most companies only discover skills gaps
when it is too late.

Skills data is scattered, succession plans don't exist, and HR cannot prove whether the organisation is ready for growth.

Critical employees leave without a successor

When a key person resigns, companies realise there is no one ready to fill the role.

Training is reactive, not strategic

Training budgets are spent on whatever is trending not what the business actually needs.

Skills data is hidden in CVs and spreadsheets

Skills information exists but is scattered across documents that are never updated.

HR cannot prove workforce readiness

Executives ask whether the company is ready for expansion HR cannot easily answer.

Single points of failure everywhere

Critical roles have one person with no backup, creating operational continuity risk.

Recruitment happens urgently, not planned

Without workforce forecasting, recruitment is always reactive and expensive.

Training spend not aligned to BEE priorities

Skills development spending happens without linking it to BEE scorecard requirements.

Live Skills Dashboard

A complete view of workforce capability

PeopleIQ SA gives HR and executives a live dashboard showing exactly where your skills stand and what's at risk.

847

Total Skills Captured

14

Critical Skills Gaps

62%

Succession Readiness

68%

AI Readiness Score

Skills Coverage by Department

See exactly which departments are skills-strong and which are at risk by skill category and proficiency level.

Skills Gap Heatmap

Visual heatmap showing gap severity across roles and departments so you see the full risk picture instantly.

Succession Readiness

Track succession pipeline health for every critical role with readiness scores and development timelines.

Training Priority Distribution

Ranked list of training priorities based on gap severity, business impact and BEE Skills Development benefit.

Workforce Demand Forecast

Model expected headcount requirements 12–24 months ahead based on company growth, turnover and expansion plans.

Skills Matrix

See every employee's skills in one clear matrix.

From Advanced Excel to Labour Relations, Power BI, Health & Safety, AI Tools and Leadership capability PeopleIQ SA gives you a structured view of workforce capability.

Technical skills
Leadership skills
Compliance skills
Customer service skills
Sales skills
Finance skills
IT skills
Operational skills
Safety skills
AI and digital skills

Skills Matrix Finance Department

6 employees · 12 skills tracked

SkillT.DN.ML.KS.PA.VR.N
Power BIB✗✗✗I✗
Excel AdvancedAIBIAB
Financial AnalysisAAIBII
Labour RelationsIBB✗BB
AI ToolsB✗B✗I✗
AAdvancedIIntermediateBBasic✗Gap

Skills Gap Analysis Finance

Required vs actual skills proficiency

Power BI Reporting

5 employees affected

Critical
Required: IntermediateCurrent: Basic/None

Recommended: Power BI training course · Recruitment may be required

AI & Digital Tools

4 employees affected

High
Required: BasicCurrent: None

Recommended: AI literacy workshop for Finance team

Labour Relations

3 employees affected

Medium
Required: IntermediateCurrent: Basic

Recommended: Labour Relations certificate course

⚠ Finance has a critical gap in Power BI reporting. Only 1 of 6 employees has intermediate or higher proficiency.

Skills Gap Analysis

Identify what skills are missing by role, department and business priority.

PeopleIQ SA compares required role skills against actual employee skills to show you exactly what's at risk and what to do about it.

Required skill vs actual proficiency comparison
Gap severity rating Critical, High, Medium
Number of employees affected per gap
Business impact assessment
Training recommendation per gap
Whether recruitment is required
Critical Roles Register

Know which roles create business continuity risk.

PeopleIQ SA highlights every role that creates operational risk if the incumbent leaves, retires or is unavailable.

Critical

No Successor Identified

Operations Manager role has no identified internal successor. Single incumbent with 14 years of institutional knowledge.

High

Single Point of Failure

IT Systems Administrator is the only person with access credentials and process knowledge for core infrastructure.

High

Retirement Risk

Chief Financial Officer eligible for retirement in 18 months. No succession plan documented. Scarce external skills.

Medium

Skills Shortage Role

Data Analyst role scarce market skills, two previous failed recruitments, no internal candidate currently ready.

High

High Turnover Risk

Sales Team Leader 3rd person in role in 2 years. Role at risk. No documented handover process or playbook.

Medium

No Documented Process

Payroll Specialist role has no written process documentation. Knowledge exists only in incumbent's head.

Succession Planning

Build a succession pipeline before key people leave.

For each critical role, PeopleIQ SA identifies potential successors, their readiness score, development gaps and a target readiness date.

AI Succession Recommendation

"Based on performance, skills match and leadership indicators, PeopleIQ recommends Nomsa Dlamini as a potential successor for Operations Manager, with a 78% readiness score."

Succession Pipeline Critical Roles

Operations Manager

Ready in 12 Months
78%

Nomsa Dlamini · 78% match

Chief Financial Officer

Ready in 24 Months
52%

Sipho Khumalo · 52% match

IT Systems Administrator

No Successor
0%

No internal candidate identified

Sales Team Leader

Ready Now
94%

Lerato van der Merwe · 94% match

Data Analyst

Ready in 6 Months
68%

Ayanda Mokoena · 68% match

Workforce Forecasting

Plan future headcount and capability before demand arrives.

Model growth, expected turnover, new departments and future skills requirements so HR is always one step ahead.

Inputs

Expected company growth (20% YoY)
Expected turnover rate (12% annual)
Planned new branch Cape Town
Required future roles (18 new positions)
Budget constraints (R2.4M hiring budget)

Forecast Outputs

Expected headcount required+23 employees
Recruitment required18 roles
Training requiredR340K budget
Departments at riskIT, Finance
Estimated hiring costR1.8M
Skills shortage forecast6 critical roles
Training Priorities

Turn skills gaps into focused training plans.

PeopleIQ SA prioritises training based on business impact, critical skills gaps, SETA alignment and BEE Skills Development contribution.

Why this matters

"This helps ensure training spend is not random it is linked to skills gaps, business needs and BEE Skills Development priorities."

Critical skills gaps
Business impact
SETA alignment
BEE Skills Development
Affected employees
Urgency rating

Training Priority List

Ranked by business impact

1

Power BI Reporting

Critical

5 employees · R18K est. · FASSET aligned

2

AI & Digital Literacy

High

12 employees · R24K est. · MICT SETA

3

Labour Relations Certificate

High

8 employees · R32K est. · SABPP aligned

4

Cybersecurity Fundamentals

Critical

4 employees · R45K est. · MICT SETA

AI Skills Copilot

Ask AI what skills your business is missing.

The PeopleIQ AI Copilot understands your skills data. Ask questions in plain English and get instant, actionable answers.

What skills are we missing?
Which departments are most at risk?
Which critical roles have no successor?
Who is ready for promotion?
What training should we prioritise?
What skills do we need next year?
How can training improve our BEE Skills Development score?
Which employees should be considered for succession?

PeopleIQ AI Skills Copilot

● Active

H
Which departments are most at risk from skills gaps?

Based on your skills data, Finance and Operations are most at risk:

  • • Finance: Critical gap in Power BI (5 of 6 employees)
  • • Operations: No successor for 3 of 4 critical roles
  • • IT: Only 2 employees certified in cybersecurity

→ Training plan recommended for Finance first.

H
Who is ready for promotion?

3 employees are promotion-ready based on KPI scores, skills and leadership indicators:

  • • Nomsa Dlamini 94% readiness
  • • Thabo Mokoena 87% readiness
  • • Lerato Khumalo 82% readiness
TD

Thabo Dlamini

Senior Financial Analyst · Finance

My Skills Profile

Financial Analysis
Advanced
Excel Advanced
Advanced
Power BI
Basic
Labour Relations
Intermediate
AI Tools
Basic

AI Training Recommendation

Power BI Advanced certification recommended closes a critical gap and supports BEE Skills Development score.

Employee Self-Service Skills Profile

Let employees own their skills profile.

Better skills data starts with employee participation. Employees can view, update and grow their skills profile directly from PeopleIQ SA.

Update skills and proficiency levels
Upload certifications with expiry dates
View AI training recommendations
See career development interests
Track internal opportunity matches
View skills gaps for target roles
Internal Talent Opportunities

Promote from within before recruiting externally.

PeopleIQ SA matches employees to internal opportunities based on skills, KPI performance, training completed and career interests.

Example Match

TM

Thabo Mokoena

Customer Service Agent → Team Leader

72%
KPI Score 89% consistently high performer
Completed Leadership Foundations training
Strong customer service skills (Advanced)
Career interest: Team Leadership marked

Operations Team Leader

Operations · Cape Town Branch

72% match

Thabo Mokoena

Senior Financial Analyst

Finance · Head Office

85% match

Nomsa Dlamini

IT Support Specialist

IT · Johannesburg

61% match

Sipho Ndlovu

Business Value

Why this matters to HR Directors and Executives.

Most HR systems store employee data. PeopleIQ SA helps you understand whether your organisation is ready for the future.

Reduce key-person dependency

Identify single points of failure and build succession plans before they become crises.

Reduce reactive recruitment

Plan headcount 12–24 months ahead so hiring is strategic, not urgent and expensive.

Improve training ROI

Link every training Rand to a skills gap, a business priority or a BEE Skills Development requirement.

Strengthen succession planning

Build a live succession pipeline with readiness scores, development plans and target timelines.

Support BEE Skills Development

Ensure training spend is aligned to BEE pillar requirements and SETA-registered programmes.

Identify future workforce needs

Model company growth and translate it into the skills, roles and training the business will need next year.

Retain high-potential employees

Give ambitious employees visibility of internal opportunities, career paths and personalised growth plans.

Improve leadership readiness

Track leadership skills, identify high-potential leaders early and build structured development plans.

Support strategic workforce planning

Connect HR data to business strategy prove workforce readiness to executives, boards and investors.

Start planning your future workforce today.

PeopleIQ SA gives HR leaders the intelligence to understand current skills, close workforce gaps and prepare the organisation for growth.