Manage Industrial Relations with
structure, confidence and visibility.
PeopleIQ SA helps South African organisations manage disciplinary processes, grievances, warnings, hearings, appeals and CCMA matters from one secure workforce intelligence platform.
Built for South African HR and IR realities.
Industrial Relations is one of the most sensitive and important areas of Human Resources. Poor documentation, missed deadlines or inconsistent disciplinary processes can expose organisations to unnecessary risk.
PeopleIQ SA provides a structured way to record incidents, manage disciplinary cases, track warnings, schedule hearings, store evidence, generate documents and monitor CCMA-related deadlines.
IR Module at a glance
Everything you need to manage IR end-to-end.
From the first incident to CCMA resolution structured, documented and tracked.
Incident & Case Register
- Record incidents with full details
- Assign HR case owner
- Track case status and stage
- Maintain full case timeline
Warnings Management
- Verbal warnings
- Written warnings
- Final written warnings
- Expiry tracking
- Full sanction history
Disciplinary Hearings
- Hearing notices
- Chairperson & initiator records
- Employee representative details
- Allegations & evidence
- Findings & outcome
Suspension Management
- Paid or unpaid suspension
- Start and end date tracking
- Approval tracking
- Supporting documentation
Grievance Management
- Employee grievance log
- Resolution tracking
- Escalation workflow
- Full grievance history
CCMA Case Tracking
- Case number & referral date
- Conciliation & arbitration tracking
- Awards and outcomes
- CCMA deadline monitoring
Evidence Repository
- Store case documents
- Witness statements
- File attachments
- Confidential access controls
Document Generation
- Warning letters
- Hearing notices
- Suspension letters
- Outcome letters
- CCMA bundle index
AI Case Guidance
- Missing evidence checklist
- Suggested next steps
- Risk alerts
- Deadline warnings
- Human review required flags
Every IR case is documented from start to finish.
PeopleIQ SA gives each IR case a complete, structured timeline from the initial incident record through to outcome, appeal and CCMA referral if required. Every action, document and decision is logged.
Incident Recorded
Incident logged with details, category and assigned HR owner.
Warning Issued
Appropriate sanction issued and linked to employee record.
Hearing Scheduled
Notice generated, chairperson and dates confirmed.
Outcome Documented
Finding and sanction recorded, letters generated automatically.
CCMA Tracked (if needed)
Referral date, conciliation, arbitration and deadlines monitored.
Sipho Dlamini
Warehouse Supervisor · Johannesburg
Allegation
Gross insubordination and failure to follow reasonable instruction
Case Timeline
Hearing Date
8 Jul 2026
AI Alert
Evidence deadline: 3 days
T. Mokoena
Final Written Warning · Issued 14 May 2026
B. Nkosi
Written Warning · Issued 3 Jun 2026
L. van Wyk
Verbal Warning · Issued 20 Jun 2026
⚡ AI Insight: 1 final written warning expires in 14 days. Review recommended before expiry.
Track every warning with full sanction history.
PeopleIQ SA tracks verbal, written and final written warnings each linked to the employee record, the relevant case and any supporting documents. Expiry tracking ensures warnings are actioned or lapsed appropriately.
Reduce risk through better IR documentation.
Consistent, structured IR management protects your organisation and supports fair outcomes.
Improve procedural consistency
Standard workflows ensure every case follows a consistent, fair process.
Strengthen documentation
All evidence, decisions and documents stored in one structured record.
Reduce missed deadlines
AI-powered deadline alerts ensure no hearing date or CCMA submission is missed.
Support managers with guidance
Step-by-step AI guidance helps managers follow correct procedures.
Improve CCMA readiness
Complete, structured case records make CCMA preparation faster and more thorough.
Track repeat incidents
Full sanction history surfaces repeat behaviours for informed HR decisions.
Improve HR visibility
Leadership has full IR case visibility without chasing individual HR managers.
Support fair outcomes
Structured, auditable processes support consistent and defensible decisions.
Confidential by design.
Industrial Relations records are sensitive. PeopleIQ SA is designed to protect IR information through role-based access, confidentiality controls, audit trails and POPIA-conscious data handling.
Important note
AI guidance supports HR decision-making but does not replace legal advice or authorised human review. All final IR decisions should be reviewed by authorised HR users and, where necessary, qualified labour law professionals.
Ready to manage IR with better structure?
See how PeopleIQ SA helps organisations manage disciplinary processes, grievances and CCMA matters with confidence.